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Every client conversation.
One connected CRM.

Bring email and text messages into one inbox, reply with the full client history in view, and give your whole team the context to keep every booking moving.

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Your conversations, already connected

Stop piecing together the client story.

DJ Teams brings inbound and outbound email and SMS into a single inbox, automatically linking each thread to the right lead or contact, and keeps the conversation beside the booking details your team needs.

Inbox up to date

Inbox · 18

OS

Olivia & Sam

2m

Re: First dance and timings

Thanks, that all sounds perfect…

DR

Daniel Reed

18m

Saturday availability

Hi, are you available for…

PS

Priya Shah

1h

Deposit received

Brilliant, thank you!

NE

Northbrook Events

3h

Updated access details

Please use the east entrance…

First dance and timings

Olivia & SamWedding · 14 June
#New enquiry

Quick summary

Reply today

First dance confirmed. Couple has asked whether venue access at 5pm leaves enough setup time.

We’ve chosen our first dance. The venue says you can get in from 5pm — is that enough time?

Olivia · Email · 10:42

Perfect choice. Yes, 5pm gives me plenty of time to set up and sound-check before guests arrive.

You · Sent 10:48

Reply with the full history in view…Send

One place to manage the conversation

From new message to next action, keep the booking moving.

Follow the same flow your team uses every day, with each interaction tied back to the people and events it belongs to.

Bring messages together

Email and SMS in one connected inbox.

Connect your email address and DJ Teams keeps incoming and outgoing messages in threaded conversations. Text messages sit in the same inbox, ready for a quick reply.

Text message

Delivered instantly

One inbox

Client record

Conversation linked

Up to date

Made for busy DJ teams

Professional communication without another disconnected tool.

Use the channels your clients prefer while the CRM quietly keeps the context, history, and next action together.

Connect your email

Connect Gmail, Microsoft 365, Exchange, or another email account and bring client conversations into the CRM without changing how you work.

Save your best replies

Build reusable email and SMS templates, add personal details automatically, and finish email with the right signature.

Work as one team

Shared conversation history helps colleagues pick up a client enquiry without asking for a recap or searching through another inbox.

Turn words into action

Create follow-up tasks while composing an email, or use an AI-suggested next step when quick inbox summaries are enabled.

More channels on the roadmap

Meet clients wherever they choose to message.

We’re working towards bringing more social conversations into the same connected communication history.

WhatsApp

Bring WhatsApp conversations into the inbox alongside email and SMS.

In progress

Facebook

Keep Facebook business messages connected to the right lead or contact.

Roadmap

Instagram

Turn Instagram enquiries into connected conversations your team can follow.

Roadmap

Frequently asked questions

DJ Teams brings email and SMS conversations into the inbox. Calls can also be logged against leads and contacts, so the wider communication history remains complete.

You can connect Gmail, Microsoft 365, Microsoft Exchange, or another compatible email account. Mailboxes can be personal to a team member or shared with colleagues.

Yes. Mark an email channel as shared and team members with the relevant permissions can see and respond to its conversations from the inbox.

Yes. Reply, reply all, or forward email with attachments, templates, signatures, CC, and BCC. SMS conversations can be answered by text from the same inbox when an active SMS channel is connected.

Communication threads can be connected to a lead or contact. The inbox shows the linked record, and the same communication history is available from that record inside the CRM.

Yes. Search message content and client details, filter unread, sent, or archived conversations, and create colour-coded tags that suit the way your business works.